Title:  Senior Specialist Travel Management

 Travel Management Senior Specialist JD

Job summary

Perform of all travel related activities in DKSH. Working with appointed vendors e.g., Travel Agent, Airlines and Hotels. The primary task is to provide service to all employees of DKSH Malaysia. Respond to mails and calls. Provide options of best routes and lowest fares for travel request. It is added advantage that the candidate has experience in travel industry and admin background to efficiently execute our travel setup in DKSH Malaysia.

General responsibilities

• Implement travel policy and compliance.

• Respond to mails within decided timelines.

• Offer traveller’s options with lowest fares and shortest routes.

• Book hotels, as per the policy

• Maintain traveller profiles with preferences.

• Work closely with external parties (e.g., Travel agency, airlines companies & hotels) and ensure they provide quality of service as per the agreed SLA’s stated within the contract.

• Confirm the correctness of the contractual discounts or benefits from all suppliers on the volume.

• Consolidate and analyse data from all agency and internal spend/usage reports.

Functional skills and knowledge

• Demonstrated knowledge in travel industry experience.

• Demonstrated fluency in English, both written and spoken

• Demonstrated proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint)

• Maintain good interaction with Business and functions across DKSH.

Education

• A Diploma in Travel & Tourism

• A Diploma in Business or related field or a related discipline

• Understand basic geography of the world map

Work experience

• Working experience two to three years within travel industry

• Working experience two to three years as admin with experience of travel arrangements