Title:  Senior Manager, Business Development Operations

Job Summary

Lead a regional BD Operations team to turn market insights into strategy, orchestrate cross‑market client engagement, and deliver KPI‑driven transparency across 16 healthcare markets.

General Responsibilities

• Orchestrate BD growth pillars end‑to‑end across 16 markets—align strategy definition, opportunity prioritization, and execution with cross‑functional partners.
• Translate country insights into regional choices: set therapeutic‑area focus, portfolio priorities, and client segmentation (SMEs, mid‑size biopharma, MNCs); build frameworks to evaluate, prioritize, communicate, and track opportunities.
• Own the client‑engagement narrative: synthesize regional insights and produce data‑driven, executive‑quality content; act as senior support for high‑stakes partner meetings.
• Institutionalize operational excellence: standardize BD processes and governance (pipeline reviews, forecasting, planning) and deliver KPI/forecast analyses to improve success, conversion, and pipeline progression.
• Activate strategy & orchestrate regionally: establish governance mechanisms, align markets, coordinate client‑engagement processes, and consolidate country inputs for consistent decisions and a unified regional story.
• Continuously improve BD tooling: enhance systems and dashboards to increase pipeline visibility and decision‑making quality.
• Prioritize resources & build capability: direct team effort by impact/urgency and recruit, coach, and retain top talent.

Leadership Responsibilities:

Functional Skills and Knowledge

• Solve & deliver at pace: Diagnose operational bottlenecks, set clear hypotheses, and lead multi‑stakeholder projects to measurable BD outcomes (e.g., win‑rate, conversion, forecast accuracy).
• Turn data into strategy: Distill complex market/portfolio/competitor data into sharp insights and actionable strategies for pharma/healthcare growth.
• Operate with agility: Pivot quickly to market or client signals, reprioritise, and land results in fast‑moving, multi‑market settings.
• Communicate to decision: Build decision‑grade dashboards and executive narratives that influence senior stakeholders.

Education

• Bachelor’s in Business/Marketing/Data Analytics/Life Sciences/Pharmaceutical Sciences (or related).
• Preferred: MBA/Master’s (Business or Healthcare Mgmt) or certifications in Power BI/Tableau/SQL 

Experience

• 6–10 years in BD Operations/Support or Research/Proposal Development within healthcare/pharma (or related).
• Regional/multi‑market exposure (e.g., coordinating across multiple countries/markets).
• 2–3 years people leadership (direct line management).
• Advanced Excel plus Power BI/Tableau (and SQL fundamentals) experience in building/reading dashboards and decision support.
• Proven contributions to senior leadership/governance forums (e.g., strategy reviews, steering committees, board/ELT materials).
• Demonstrated cross‑functional collaboration with Marketing, Commercial, Operations, Product/PMM.
• Led/supported strategic initiatives and commercial execution/business operations.
• Analytical to actionable: converts data/insights into clear business recommendations.
• Success in a fast‑paced, matrixed environment across countries/functions/partners.
• Strong communication & presentation skills; confident with senior internal/external stakeholders.