Title:  Senior Data Governance Specialist

Job Summary:

As a member of the global Group Data Governance, the candidate will provide SAP core master data & key data domain knowledge, analytical capabilities, problem resolution and project management support for Data Management & Governance initiatives for DKSH.

General Responsibilities 

• Participate in the development of Data Governance strategies, implementation roadmap and deliver solutions for business cases.
• In collaboration with Business Data Steward and IT Functional and Application Team, help to define, establish and maintain Global Data Policy or Standard Operating Procedure for different data domain such as Customer, Vendor, Material and other’s critical data set.
• As Master Data Maintenance Tool Application Owner: 
  - Troubleshoot & resolve users MDM application/technical issues in a timely manner according to service level agreements and objectives. Escalate & collaborate with relevant IT delivery teams as necessary to resolve complex issues.
• As Master Data Business Analyst:
  - Conduct business requirements studies and manage design discussions between business users and technical teams. Translate business requirements into technical requirements for the technical delivery teams. 
  - Prepare test scripts, define, and document test scenario as required.
  - Manage and conduct User Acceptance testing and obtain required signoffs. 
  - Prepare training material, user guide documentation and conduct user training.
• Project Management: 
  - Lead Data Governance projects end-to-end, defining project approach, timeline and resources planning, coordinate with stakeholders at global and country level to complete delivery on time & with quality. 
  - Create and maintain project documentation according to DKSH project management requirements.
  - Responsible for engagement & collaboration with business users at global, regional & country level and the management of business stakeholders’ expectations.

Functional Knowledge and Skills 

• Strong quantitative and analytical skills with demonstrable high proficiency in Excel.
• Meticulous attention to detail.
• Self-starter with own drive and initiative to understand the scope of their work, master it and manage their own workload and time.
• Ability to thoroughly investigate requests/issues with business partners & colleagues, visualize workable solutions, present those ideas clearly and execute plans.
• Efficient multi-tasker who can manage several different projects and/or priorities in parallel with a commitment to deliver work assigned within agreed timeline.
• Exceptional English written and verbal communication skills.
• Mature professional with excellent interpersonal skills, able to communicate and negotiate confidently with Global Business Partners, Business Users and Subject Matter Expert at all levels of Management.

Education

A Bachelor’s Degree in IT/Science/Computing/Engineering/Data management or equivalent education and work experience.
 

Work Experience

• Minimum 3 years total working experience in SAP ERP or Master Data/IT ERP Applications/IT Application Project implementation. 
• Minimum 3 years professional experience with SAP ERP Functional Modules ie: Customer, Vendor, Material Master Data is required; module structure, tables & fields relationship, Master Data maintenance process.
• Good working knowledge of one or more Business Process areas such as Sales & Marketing or Supply Chain Management.

Good to Have

• Minimum 3 years professional experience with SAP ERP Functional Modules ie: SD/MM/FICO is required; module structure, tables & fields relationship.
• Minimum 3-5 years professional experience with SAP ERP Functional Modules ie: S/4HANA Business Partner, Vendor Master Data, Material Master Data; module structure, tables & fields relationship, Master Data maintenance process.

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