Title:  Executive Business Solutions

General responsibilities:

• Provide business solution support for the sales & marketing team for Malaysia
• Gather Initial business requirements from users
• Provide advisory support and propose solutions for new business requirements.
• Assist in the business requirements study, preparation of user specs requirement, testing and deployment of new rollout for existing solutions
• Provide 1st level support for service request from country users and investigate issue reported, with escalation to CSSC on findings for Echoplus support.
• Provide daily operational support (including troubleshooting and installation of applications on mobile devices).
• Provide user training, when required (EchoPlus, mCollector, CCF, POP6, Power BI & etc.).
• Perform monthly data maintenance through system as for daily operational usage.
• Business analysis to support sales & marketing requirement.

Job requirements:

• Bachelor Degree in IT, Business Administration, Marketing, and other related studies.
• Strong interpersonal skills with different people in multi-channel environment.
• Demonstrated influence skills, creativity, problem solving and ability to manage complexity in addressing issue.
• Well organized and skilled in managing multiple projects and teams.
• Autonomous, a self-starter who can manage own time as well as influence, encourage and drive projects.
• With a “sleeves rolled up” approach and in a collaborative manner.
• Demonstrate a passion to grow the business.
• Passion for developing high performing teams and individuals.
• Intermediate Excel skills, intermediate power point skills.