Title: Executive Accounts Receivable
Kuala Lumpur, MY, MY
About the Role:
Responsible for managing Accounts Receivable activities within assigned customer portfolios, including collections, reconciliation, and credit control execution.
This role requires a hands-on operator with strong follow-up discipline, structured thinking, and the ability to work across stakeholders to resolve issues and drive cash collection outcomes.
Key Responsibilities
1. Accounts Receivable & Collections Execution
- Own and manage assigned customer portfolio to ensure timely collections and resolution of overdue balances
- Proactively engage customers to secure payment commitments and follow through to closure
- Investigate and resolve disputes, billing discrepancies, and short payments
- Monitor ageing trends and act on deteriorating accounts
2. Credit Control & Risk Monitoring
- Support credit reviews and monitor customer exposure against limits
- Identify high-risk accounts and escalate issues with clear recommendations
- Ensure adherence to credit policies and maintain control over overdue exposure
3. Stakeholder Coordination
- Work cross-functionally with Sales, Operations, and IT teams to align AR processes with business goals to resolve account-level issues impacting collections
- Communicate clearly with customers to address outstanding balances and disputes
- Support alignment between business objectives and credit discipline
4. Reporting & Operational Discipline
- Maintain accurate AR records, reconciliations, and ageing analysis
- Prepare structured updates on overdue accounts and key issues
- Ensure timely housekeeping, clearing, and follow-up of open items
- Identify gaps in process or discipline and raise improvement opportunities
What We’re Looking For
- Solid AR / collections experience with exposure to a portfolio of customers
- Demonstrated ability to drive collections outcomes, not just follow processes
- Strong follow-up discipline and ownership of assigned accounts
- Confident communication when dealing with customers and internal stakeholders
- Ability to work with data (ageing, exposure, trends) and translate into actions
- Comfortable working in a fast-paced, operational environment
- Proficiency in Excel, Word, PowerPoint, and data analysis tools.
- Hands-on experience with SAP or similar ERP systems is a plus.
Qualifications & Experience
- Diploma / Degree in Accounting, Finance, or related discipline
- 2–4 years of AR / credit control experience in a commercial setting