Title:  Director Group Digital Product

What You Will Deliver

• Define and own the vision, strategy, roadmap, and operating model for DKSH's digital product portfolio.
• Lead the end-to-end product lifecycle from opportunity identification and product discovery through delivery, adoption, optimization, and value realization.
• Translate business objectives, market opportunities, customer insights, and user needs into scalable digital product strategies.
• Drive commercial outcomes through digital products, including revenue growth, sales enablement, productivity improvements, customer experience, and operational efficiency.
• Establish clear product priorities, investment decisions, and success metrics aligned with DKSH business goals.
• Champion customer-centric product development and Design Thinking principles to deliver differentiated user experiences.
• Leverage data, analytics, and customer insights to make informed product decisions and continuously improve product performance.
• Partner closely with business, engineering, operations, data, and country stakeholders to deliver strategic product outcomes.
• Ensure digital platforms remain scalable, sustainable, secure, and aligned with evolving business requirements.
• Identify opportunities to accelerate innovation through emerging technologies, including AI-enabled capabilities and digital transformation initiatives.
• Manage external vendors and strategic partners to maximize delivery effectiveness and business value.
• Drive product governance, portfolio transparency, and alignment across multiple markets and stakeholder groups.
• Lead, coach, and develop a high-performing team of Product Managers, Product Owners, and related product professionals.
• Establish a strong product management culture focused on customer outcomes, accountability, collaboration, and continuous improvement.
• Build organizational product management capabilities, talent pipelines, and succession plans.
• Provide strategic leadership across a matrix organization, influencing senior business and technology stakeholders.
• Foster innovation and continuous learning across the Group Digital Product organization.
• Lead organizational change and adoption initiatives to maximize business value from digital investments.
• Create an environment that encourages experimentation, learning, and calculated risk-taking.
• Drive engagement, performance, and development of team members aligned with DKSH's People DNA behaviors.
• Serve as a trusted advisor to business leaders on digital strategy, product investment decisions, and transformation priorities.

What You Bring

• A bachelor's degree (MBA or Master's degree preferred) in Computer Science, Information Technology, Business Administration or a related field.
• Minimum 15 years of experience in Product Management, Digital Product Leadership, Digital Commerce, or Digital Transformation.
• Proven track record of successfully defining, launching, scaling, and optimizing digital products or platforms.
• Significant experience leading multidisciplinary product teams and developing product management talent.
• Demonstrated success operating in complex matrix organizations with multiple stakeholder groups.
• Proven experience managing complex digital product portfolios and roadmaps across multiple countries and markets.
• Strong stakeholder management and influencing skills across senior leadership levels, with a track record of driving strategic business transformation initiatives.
• Experience driving measurable business outcomes through digital products and data-driven decision making.
• Deep expertise in Product Management, digital product strategy, and product operating models.
• Strong commercial acumen with the ability to connect product investments to measurable business outcomes.
• Strong knowledge of Agile product development methodologies and modern product management practices.
• Experience leading customer-centric product discovery, user research, and product innovation initiatives.
• Strong understanding of digital commerce, platform business models, and customer experience management, with experience across technology, healthcare, distribution, telecommunications, and other customer-centric digital organizations.
• Ability to balance strategic thinking with execution excellence.
• Excellent communication, presentation, and facilitation skills.
• Strong analytical capability with experience using data and insights to guide decision making.
• Sound technical understanding and ability to effectively partner with engineering and architecture teams.
• Experience managing vendors, partners, and strategic technology relationships.
• Knowledge of AI, data-driven products, and emerging digital technologies is highly desirable.
• Experience working across diverse Asian markets and regional business environments is preferred.

Why Join DKSH