Title:  Director Group Digital Product 1

About the Role

The Director, Group Digital Product leads DKSH's global digital product portfolio and product management function, defining product strategy, roadmap, and value realization across multiple markets. This role is accountable for delivering scalable digital products that drive commercial growth, operational efficiency, and exceptional user experiences, while building high-performing product teams and advancing product management capabilities across the organization.

What You Will Deliver

• Define and own the vision, strategy, roadmap, and operating model for DKSH's digital product portfolio, ensuring alignment with global business goals and evolving market opportunities.
• Lead the end-to-end product lifecycle from opportunity identification and product discovery through delivery, adoption, optimization, and value realization at scale.
• Translate business objectives, market opportunities, customer insights, and user needs into scalable digital product strategies that deliver measurable commercial outcomes.
• Drive commercial results through digital products, including revenue growth, sales enablement, productivity improvements, enhanced customer experience, and operational efficiency.
• Establish clear product priorities, investment decisions, and success metrics aligned with DKSH's strategic business goals.
• Champion customer-centric product development and Design Thinking principles to deliver differentiated and high-impact user experiences.
• Leverage data, analytics, and customer insights to make informed product decisions and continuously improve product performance.
• Partner closely with business, engineering, operations, data, and country stakeholders to deliver strategic product outcomes across multiple markets.
• Ensure digital platforms remain scalable, sustainable, secure, and aligned with evolving business requirements.
• Identify and accelerate innovation opportunities through emerging technologies, including Artificial Intelligence (AI)-enabled capabilities and digital transformation initiatives.
• Manage external vendors and strategic partners to maximize delivery effectiveness and business value.
• Drive product governance, portfolio transparency, and cross-market alignment across diverse stakeholder groups.
• Lead, coach, and develop a high-performing team of Product Managers, Product Owners, and related product professionals, fostering a strong culture of customer outcomes, accountability, collaboration, and continuous improvement.
• Build organizational product management capabilities, talent pipelines, and succession plans to sustain long-term growth.
• Provide strategic leadership across a matrix organization, influencing senior business and technology stakeholders to drive alignment and transformation.
• Lead organizational change and adoption initiatives to maximize business value from digital investments.
• Serve as a trusted advisor to business leaders on digital strategy, product investment decisions, and transformation priorities.
• Administrative duties and coordination tasks as required.

What You Bring

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; a Master of Business Administration (MBA) or Master's degree is preferred.
• Minimum 15 years of experience in Product Management, Digital Product Leadership, Digital Commerce, or Digital Transformation.
• Proven track record of successfully defining, launching, scaling, and optimizing digital products or platforms across multiple markets.
• Significant experience leading multidisciplinary product teams and developing product management talent.
• Demonstrated success operating in complex matrix organizations with multiple stakeholder groups.
• Experience managing regional or global digital products across multiple countries and markets.
• Strong experience influencing senior executives and driving strategic business transformation initiatives.
• Background in digital commerce, technology, healthcare, distribution, telecommunications, platform businesses, or other customer-centric digital organizations.
• Proven ability to drive measurable business outcomes through digital products and data-driven decision making.
• Deep expertise in Product Management, digital product strategy, and product operating models, with strong commercial acumen to connect product investments to measurable business results.
• Strong knowledge of Agile product development methodologies and modern product management practices.
• Experience leading customer-centric product discovery, user research, and product innovation initiatives.
• Strong understanding of digital commerce, platform business models, and customer experience management.
• Exceptional stakeholder management and influencing skills across senior leadership levels, with excellent communication, presentation, and facilitation abilities.
• Strong analytical capability with experience using data and insights to guide decision making.
• Sound technical understanding with the ability to effectively partner with engineering and architecture teams.
• Experience managing vendors, partners, and strategic technology relationships.
• Knowledge of Artificial Intelligence (AI), data-driven products, and emerging digital technologies is highly desirable.
• Experience working across diverse Asian markets and regional business environments is preferred.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Information Technology.

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