Title:  Clerk Grade II

Job Summary:

To raise TRA (Trade Return Advise) for all trade rejection.

Job Responsibilities:

• Check and verify that all invoices are properly received with the correct details (such as product information, quantity, price, etc.).
• Ensure accuracy in the documentation and avoid discrepancies in CN processing.
• Ensure that shipments are closed for the invoices received in a timely manner.
• Raise the TRA form (Trade Return Advise) and ensure the correct reason code and remarks are used for each rejection case.
• Provide accurate records of why items are rejected, ensuring transparency and compliance with internal procedures.
• Create TO (Transfer Order) on timely manner.
• Properly document and track cases involving third-party transporters to ensure correct handling of rejected items.
• Update the Rejection Report for all invoices received, detailing the status and reasons for rejection.
• Maintain an accurate and up-to-date record of all rejected goods for internal tracking and reporting.
• Submit the TRA form for approval by the LOA (Level of Authorization), ensuring that all required documentation and justification are provided.
• Create a Control List for all invoices handed over for processing.
• Maintain a proper filing system for all documents related to rejections, invoices, TRA forms, and other reports.
• Maintain a good working relationship with the team leader, fellow colleagues, and other related departments, such as logistics, sales, and receiving.

Job Requirements:

• Secondary school leavers or its equivalent
• At least 1 year of experience as a Clerk 
• Maintain a good working relationship with department Supervisor / HOD, fellow colleagues and other corresponding department/s. 
• Skill in identifying discrepancies, damaged goods, or missing items.
• Proficiency in entering data into inventory management systems or warehouse management system (WMS).
• Familiarity with inventory management systems (IMS) or warehouse management systems (WMS).
• Ability to quickly identify issues with rejection, such as quantity discrepancies or damaged goods, and take appropriate action to resolve them
• Strong verbal and written communication skills for coordinating with vendors, suppliers, and internal departments.
• Efficient time management skills to prioritize tasks and meet deadlines.