Title:  Product Specialist

Job Summary

The incumbent works closely with the Sales Manager in managing the Dental channel. 

General Responsibilities

• Achieve sales targets and outcomes for the financial year.
• Execute sales activities to target accounts identified for all Marketing campaigns.
• Utilize CRM tool (SFDC) to ensure standardized processes during all sales stages, and to follow-up on all marketing qualified leads that have been identified from integrated marketing activities.
• Analyse the territory/market’s potential, track sales and status report.
• Coordinate sales efforts with team members and other members of the multi-disciplinary team.
• Present, promote and sell medical products/solutions using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Continuously improve through feedback

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
•  Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken

Education

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.