Title:  Executive, Projects

Job Summary

Support DKSH HEC projects to streamline processes to generate cost savings and create better efficiency. This role works closely with cross-functional teams, tracks project progress, manages documentation, and assists in resolving issues to ensure smooth implementation.

General Responsibilities

Project Coordination and Execution

• Support the end-to-end coordination of projects, ensuring activities are aligned with scope, timelines, and business goals.
• Assist in preparing project plans, schedules, and progress trackers, ensuring key milestones are met.
• Coordinate project tasks with internal teams and external vendors, ensuring clear communication and smooth execution.
• Monitor project deliverables and highlight risks or delays to the Project Manager for timely resolution.
• Participate in project meetings, take minutes, and follow up on action items.

Documentation and Reporting

• Prepare and maintain project documentation (e.g., user requirements, change control, meeting minutes, SOPs, UAT scripts, reports).
• Consolidate project data and prepare status reports for management review.
• Track issues, changes, and decisions made during project execution to ensure transparency and traceability.

Stakeholder & Cross-Functional Engagement

• Work with cross-functional teams including Operations, IT, Customer Care, Finance, Sales, and external partners to align on project requirements.
• Support communication between stakeholders to clarify expectations, requirements, and follow up on deliverables.
• Assist in organising workshops, user training, and project-related events.

Leadership Responsibilities

• Demonstrate strong self-initiative by taking ownership of tasks, anticipating needs, and independently driving follow-ups, problem-solving, and improvements without constant supervision.

Functional Skills & Knowledge

• Strong communication skills (verbal, written, and interpersonal).
• Good organisational and time-management skills, with the ability to multitask.
• Ability to work independently and collaborate with cross-functional teams.
• Proficiency in MS Office, Gantt Chart and basic digital tools.
• Knowledge of process improvement methodologies, including LEAN principles and Six Sigma (Yellow Belt certified preferred), with the ability to apply structured problem-solving tools

Education

• Bachelor’s degree in Business, Project Management, Information Systems, Operations, or related fields.
• Diploma holders with relevant experience may be considered.
• Certifications such as CAPM or Agile Fundamentals are an advantage.

Work Experience

• Minimum 2 years’ experience in a similar capacity within healthcare industry

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