Title:  (Assistant) Manager Credit Control

Job Summary

Manage the implementation of credit policy, processes and internal controls. Assign credit limits, review credit/collection history, follow up on key outstanding debtors balances and renegotiate payment plans (where necessary)

General Responsibilities

• KEY RESPONSIBILITIES (Summary)

• Credit Assessment & Risk Management
  Responsible for evaluating the creditworthiness of new and existing customers by assessing credit profiles and determining appropriate credit limits in alignment with company policies. This includes recommending strategies to minimize credit risk and contributing to the development and enforcement of standardized credit control procedures.

• Debt Collection & Receivables Management
  Manages the daily operations of accounts receivable and ensures timely debt collection. Actively monitors aging reports, follows up on overdue payments, and coordinates with internal departments to resolve disputes. Ensures proper documentation of delinquent accounts and initiates legal or recovery actions when necessary.

• Reporting & Analysis
  Generates and analyzes regular AR reports and performance metrics such as DSO and collection trends. Provides management with actionable insights and recommendations to enhance cash flow and reduce the risk of bad debts.

• Process Improvement & Compliance
  Continuously reviews and improves credit control processes for efficiency and effectiveness. Ensures adherence to internal controls, policies, and audit requirements. Supports both internal and external audit processes related to credit and receivables.

• People Management (For Manager Level)
  Leads and develops the credit control team by setting goals, mentoring junior staff, and reviewing performance. Promotes a high-performance, customer-focused work environment aligned with the company’s financial objectives.

Functional Skills and Knowledge

• Demonstrate sound knowledge and understanding of the business and industry
• Demonstrate sound knowledge and application of local/international accounting standards, principles and practices; credit control experience is preferred
• Proven hands-on experience in SAP accounting applications is an advantage
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken)

Education

Degree or professional qualification in Accounting/Finance or a related discipline

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