Title:  Specialist Key Account Management (ETC - Healthcare)

Job Summary

• Assure consistent demand growth and achievement of business goals & targets in assigned territories by identifying opportunities and gaining new business, while maintaining and growing existing business

General Responsibilities

• Manage and expand customers, provide product information to customers
• Carrying out business plan according to policies and to complete assigned sales targets.
• Capture and implement the programs of the Sales Department, Marketing programs, Medical... in assigned areas.
• Identify short-term and long-term business needs and goals of customers and propose effective business solutions.
• Manage sales reports and forecast sales/profits. Evaluate trends from the market to contribute to team strategy.
• Develop proposals to improve business processes, customer service and new technologies.
• Understand the tender bidding processes, be responsible for the list of agents, sales and after-sales services in assigned areas. Update and understand about new circulars and decrees on drug procurement law of MOH.
• Work closely with related departments (ex: Trade Marketing, Product Management, Supply Chain Management,...) to ensure efficient and fast working

Functional Skills and Knowledge

• Minimum one experience in a similar role
• Having good sales skills and experience in customer management, experience in Bidding.
• Have a general understanding of all aspects of supplier and customer relationship management including sub-distributing, marketing and branding.
• Good at negotiation and communication.
• Proficient in using office tools (Excel, Word and PowerPoint).
• Ability to use English (spoken, written) is an advantage

Education

• Degree or professional qualification in Pharmacy or Medical-related discipline

About DKSH:

DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution, and logistics as well as after-sales services. Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years. Delivering Growth – in Asia and Beyond.

DKSH Vietnam is proud to be

• Great Place to Work Certified
• Best Company to Work in Asia

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