Title:  *Specialist, Sales & Clinical Application (Optical)

About The Role

The Specialist, Sales & Clinical Application drives the commercial growth of Topcon Healthcare's ophthalmic equipment portfolio across optical shops and optical chain networks in Vietnam. Based in Hanoi and covering the national market, this role uniquely combines clinical expertise with solution-focused selling to help optical businesses elevate their examination standards and deliver greater value to their customers.

What You Will Deliver

• Identify, approach, and develop relationships with optical shops and optical chains across the northern region and national market, providing consultative recommendations on Topcon ophthalmic device solutions tailored to each customer's business scale and needs.
• Conduct live product demonstrations on patients, analyzing examination results to clearly communicate the clinical and commercial advantages of Topcon equipment to shop owners and optometric technicians.
• Train customers and optometric technicians on standard Topcon examination protocols and correct equipment operation following each sale, ensuring effective and lasting technology transfer.
• Build and sustain strong relationships with Key Opinion Leaders (KOLs) within the optical industry and the broader optometry community to strengthen brand presence and market influence.
• Articulate the business case for Topcon equipment investment to optical shop owners, demonstrating how upgraded clinical capabilities translate into enhanced credibility and revenue growth.
• Prepare quotations, contracts, and product presentations to support the end-to-end sales process.
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What You Bring

• Bachelor's degree in Optometry is preferred; related disciplines will be considered
• At least 1 year of clinical practice experience in an eye hospital, optical clinic, or established optical chain; experience in medical device or pharmaceutical sales is a significant advantage
• In-depth knowledge of ophthalmic examination equipment, including the ability to operate basic and advanced refraction devices such as Auto Refractometers, Keratometers, Slit Lamps, Phoropters, and Optical Coherence Tomography (OCT) systems
• Solid understanding of Topcon's technological differentiation from competitors in terms of accuracy, durability, and optical performance
• Solution-selling mindset with the ability to translate clinical knowledge into compelling business value propositions for optical retailers and chains
• Understanding of current optical market trends, including the transition from traditional lens cutting to clinic-standard eye examination models
• Confident business-to-business (B2B) communication skills, effective with diverse stakeholders ranging from optometric technicians to procurement directors of large optical chains
• English reading proficiency sufficient to understand Topcon technical documentation; basic spoken English for participation in manufacturer-led training sessions
• Proficiency in Microsoft Office for preparing quotations, contracts, and product presentations
• Willingness to travel frequently across Hanoi and nationally to support optical shop and chain networks
• Results-driven with a strong service mindset and flexibility to support customers during weekends and evenings as required by the nature of the optical industry

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

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