Title:  Manager Services Development & Marketing

Job Summary

• Deliver insights and strategic value propositions to internal and external clients enabling them to accelerate growth and/or be more productive through market analytics and business solutions.
• Coordinate with agency/ freelancers to conduct market research project
• Consolidate different data sources to provide holistic market information.
• Work with different database effectively and structurally. Involvement in automation process to be more efficient in generating report.

General Responsibilities

• Support Director in developing client specific strategic and tactical business proposals. Translate client integrated data sources to actionable insights.   Develop a detailed, strategic analytical framework to measure the effectiveness of all reports.
• Lead grassroots efforts around quantitative and qualitative research to inform brand & promotional strategies, track customer perceptions, and monitor competitive trends
• Build dashboards and reports for weekly, monthly and quarterly distribution to senior stakeholders for high-level understanding of impact of sales initiatives
• Provide ad-hoc analysis on various marketing, merchandising or strategic initiatives as necessary
• Involvement in automation process to increase working efficiency and productivity.
• Influence clients on using research strategies and business analytics solutions for profitable growth
• Develop cross functional partnerships with DKSH Healthcare business partners to benchmark business intelligence best practices
• Ensure effective problem resolution within agreed timelines with all stakeholders
• Collaborate with all relevant internal stakeholders, e.g. Omni-channel sales & marketing, hospital channel, Full Alliance, Client Management, IT and Business Development
• Develop and present client pitches to generate new revenue through AIS

Functional Skills and Knowledge

• Demonstrate business development experience in applying business development principles for medium- to large-sized companies in similar industries
• Demonstrate business acumen, analytical and business analysis skills
• Demonstrate application of market research and audit conclusions to decision-making
• Proven client and customer account management skills
• Demonstrate skill set to work with big data

• Demonstrate experience in pharmaceutical industry, sales/marketing environments
• Demonstrate professional and efficient business presentation skills and ability to win new business
• Demonstrate advanced knowledge with trends and new developments in the industry, customer needs and professional expertise
• Proven competency to handle confidential/sensitive information in an appropriate and secure manner
• Demonstrate passion in analytics and research
• Demonstrate fluency in both written and spoken English
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint), Power BI, SQL, Access experience will be advantage

Education

• Degree in Business Studies/Marketing preferred
• Other qualifications related to the technical know-how work area (e.g. engineering, chemical, medical devices, etc.) will be considered
• Minimum five years’ experience in a similar industry, especially in sales, marketing, market research, business intelligence, business analytics, business development related work, etc.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://www.dksh.com/careers
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