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Title:  * Manager Client Management

Location: 

Ho Chi Minh, VN, VN

Global Business Unit:  CG
Job Function:  Client Management
Requisition Number:  238593
Description: 

About The Role

Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

What You Will Deliver

  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
  • Facilitate and lead business integration process for new clients to ensure smooth client integration
  • Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
  • Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
  • Take necessary actions to resolve clients' operational issues/service complaints
  • Lead business communications and business review meetings with clients' management teams 
  • Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
  • Establish and maintain a proactive network of relationships between DKSH and clients

What You Bring

  • Demonstrate strong understanding of clients' industry/business/products  
  • Demonstrate strong client management and communication skills  
  • Proven project management skills  
  • Strong analytical background and knowledge of statistical analysis methods  
  • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions  
  • Demonstrate fluency in English, both written and spoken  
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)  
  • Bachelor’s degree in Business Administration, or an equivalent degree 

Why Join DKSH

For more than 160 years, DKSH has been delivering growth for companies in Asia Pacific, Europe, and North America across its Business Units Healthcare, Consumer Goods, Performance Materials, and Technology. As a leading Market Expansion Services provider, DKSH offers sourcing, market insights, marketing and sales, e-commerce, distribution and logistics as well as after-sales services, following its purpose of enriching people’s lives. DKSH is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business. Listed on the SIX Swiss Exchange, DKSH operates in 35 markets with 26,840 specialists, generating net sales of CHF 11.1 billion in 2025. DKSH Business Unit Consumer Goods focuses on fast moving consumer goods, luxury and lifestyle products, food services, as well as beauty and wellness. With 13,620 specialists, the Business Unit generated net sales of CHF 3.4 billion in 2025. www.dksh.com/cg
Requisition Number:  238593
Job Function:  Client Management

Apply now »