Title:  * Key Account Manager - Pharmacy Chains (OTC & Food Supplements)

About The Role Key Account Manager - Pharmacy Chains (OTC & Food Supplements)

As a Key Account Manager, Pharmacy Chains specializing in Over-the-Counter (OTC) products and Food Supplements, you are a key driver of DKSH's commercial growth in Vietnam, building and expanding strategic partnerships with the country's leading pharmacy chain networks. Your expertise in account management, trade planning, and in-store execution directly translates into portfolio growth, stronger market penetration, and lasting value for both clients and customers.

What You Will Deliver

• Grow revenue and market share by managing and expanding business relationships with key pharmacy chain partners, including Long Chau, Pharmacity, An Khang, and Trung Son.
• Drive commercial excellence by developing and executing annual commercial plans that deliver sustainable business growth and achieve portfolio targets across all assigned accounts.
• Secure favorable commercial outcomes by leading negotiations on annual joint business plans, product listings, trading terms, and trade marketing agreements with chain partners.
• Maximize portfolio performance by monitoring sales results, sell-in and sell-out trends, inventory levels, product penetration, trade marketing effectiveness, and return on investment (ROI).
• Accelerate brand impact by collaborating with Marketing to develop and execute customer-specific promotional campaigns, product launches, and co-branding visibility programs.
• Identify and convert growth opportunities by analyzing market trends, shopper insights, and competitor activities across assigned pharmacy chain accounts.
• Strengthen brand presence at the point of sale by ensuring excellent in-store execution, consistent product availability, and optimal brand visibility across all assigned accounts.
• Cultivate long-term strategic partnerships by building strong relationships with key customer stakeholders and leading regular business reviews with chain partners and clients.
• Administrative duties and coordination tasks as required.

What You Bring

• Bachelor's degree in Business, Marketing, or a related field.
• More than 5 years of Key Account Management and sales experience within OTC, Consumer Health, Food Supplements, or Well-being products categories.
• Proven track record managing key pharmacy chain accounts such as Long Chau, Pharmacity, An Khang, and Trung Son, with demonstrated ability to build and sustain strong commercial relationships.
• Strong commercial negotiation skills with hands-on experience in trade planning, execution, and relationship management across pharmacy retail environments.
• Solid understanding of the healthcare industry, pharmacy chain development, trade marketing initiatives, and retail execution principles.
• Ambitious and pragmatic approach to business, with strong analytical and presentation skills that support insight-driven decision-making.
• English communication skills are an advantage.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

#LI-KP2