Title:  * Executive Key Account (H&B)

Job Summary

The Executive, Key Account Management drives sales performance and in-store visibility across assigned retailers while leading Beauty Advisors and cultivating strong retailer relationships. This role is instrumental in strengthening brand presence through effective trade marketing execution, competitor monitoring, and data-driven sell-out management.

What You Will Deliver

1. Sales-Out & KPI Management
  •  Drive sales-out performance across assigned retailers to achieve monthly and quarterly KPIs
  •  Track daily/weekly/monthly sales results by store and SKU
  •  Identify gaps vs target and propose action plans to improve sell-out
  •  Coordinate promotions, campaigns, and new product launches in-store
2. In-store Display & Visibility
  •  Ensure correct planogram, display, tester, POSM, and visual merchandising execution in stores
  •  Work closely with store teams to maintain brand visibility and premium appearance
  •  Monitor and report on compliance with agreed display standards
3. People Management (Beauty Advisors)
  •  Manage and supervise  Beauty Advisors across assigned stores
  •  Monitor time-in / time-out, attendance, and daily working discipline
  •  Follow and motivate PGs BAs to improve selling skills and product knowledge
  •  Evaluate individual performance and support incentive ( special case BA absence)
4. Sales Tracking 
  •  Follow up sales-out by SKU to identify fast-moving and slow-moving items
  •  Analyze stock levels and sell-through to avoid OOS or overstock
  •  Recommend purchase orders (sales-in) based on sell-out performance and forecast
  •  Coordinate with sales DKSH to push PO weekly as POSM
5. Competitor & Market Monitoring
  •  Conduct regular competitor checks (price, promotion, display, new launches)
  •  Collect market intelligence and provide insights to management
  •  Identify opportunities and risks in each retailer
6. Retailer & Ad-hoc Market Support
  •  Build good working relationships with store managers and retailer teams
  •  Support ad-hoc tasks such as store openings, adhos, activation or urgent issues
  •  Handle in-market problems quickly and professionally

What You Bring

• Bachelor's degree in Business Administration, Sales & Marketing, or a related discipline
• 1 to 3 years of experience in Sales Operations, Retail Operations, or Trade Marketing; experience in beauty, Fast-Moving Consumer Goods (FMCG), or modern trade retail is a strong advantage
• Strong understanding of sales-out, sell-through, and Stock Keeping Unit (SKU) management
• Experience managing Promoters (PGs) or Beauty Advisors
• Good analytical skills with the ability to interpret sales reports and work proficiently in Microsoft Excel

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Key Account Management.

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