Title:  Executive Client Management

Job Summary

Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients. 

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Conduct business analysis to understand market situation and clients' requirements to support development of business plans. 
• Prepare documents on business integration, including processes and system setups. 
• Prepare report and track the accuracy of clients' profit and loss. 
• Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development 
• Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely. 
• Prepare relevant documents for business communications and business review meetings. 
• Coordinate and communicate all planned activities to all operational departments and Business Units 

Functional Skills and Knowledge

• Bachelor's in Business Administration / Sales &Marketing or related major
• Minimum 2 years of experience in FMCG, especially in sales/customer account management
• Working knowledge of Customer Marketing  Good communication & planning skills
• Good command of English
• Strong analytical background and knowledge of statistical analysis methods
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, and PowerPoint) 

Education