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Title:  * Executive, Sales Force Effectiveness

Location: 

Ho Chi Minh, VN, VN

Global Business Unit:  HEC
Job Function:  Business Support
Requisition Number:  185257
Description: 

Job Summary

  • The Sales Force Effectiveness Executive is responsible for implementing and monitoring strategies, processes, and tools to enhance sales force productivity.

General Responsibilities

  • Data Analyst: interpret CRM data, analyze results using statistical techniques and provide reports, transfer data into information/insight for business operation
  • CRM Management: Manage active usage of customer relationship management program to monitor interactions with current and future customers, manage customer data and direct segmentation/targeting, etc.  
  • Performance Development: collaborate with sales teams to understand their needs and customize solutions that will increase their effectiveness; execute and monitor sales force effectiveness plans and initiatives to drive sales force productivity  
  • Sales Force Diagnosis: Manage and conduct thorough sales force effectiveness diagnosis. Highlight critical sales force needs/requirements and recommend solutions

Functional Skills and Knowledge

  • Demonstrate proficiencies in reporting tools (e.g MS Excel, Power BI…)
  • Familiar with data analysis in market research or contact center is a plus
  • Reporting capability is a plus (adept at queries, report writing and presenting findings)
  • Basic English
  • Good teamwork and collaboration skills; self-starter with a can-do attitude
  • Qualification degree in Business Analysis/ Business Studies/ Information Systems or a related discipline

Education

  • Bachelor or above in business statistic or relevant majors

#LI-TP1

Requisition Number:  185257
Job Function:  Business Support

Apply now »