Title:  * Executive, Key Account (Surgical Instrument - Alcon)

Job Summary

• Undertake liaison and support functions for the head office for information sharing, market survey and providing instrument product knowledge;
• Execute plan to meet surgical products related goals with respect to the assigned territory;
• Periodically conduct field visit to build effective and enduring professional relationships with key stakeholders, including HCPs within the assigned territory to seek for opportunities for investment and business expansion of Alcon in Vietnam.

General Responsibilities

• Being responsible for territory: in-depth understanding of market environment and the territory conditions, HCPs insights, key decision makers and healthcare professionals; communication on stakeholder insights to internal associates and supports development of new business strategies; Liaising roles between customers and distributor; troubleshooting any concerns or product issues on field;
• Executing marketing plans in accordance with established guidelines and Alcon strategies;
• Support our distributor: in product symposia, specific events including reviewing promotional materials and giving recommendation to ensure product information correct and up-to-date and making presentation on products as per request; interaction with distributor’s key customers and their listing process;
• OR Working: observation for feedback and reporting purposes;
• Timely/accurate report submissions and other special reports;
• Calls planned in advance, accounts covered with appropriate frequency;
• Responding to related stakeholders’ inquiries;
• Strategic planning of the accounts;
• Collecting information from legal sources in relation to market share;
• Be responsible for reporting any Product Complaint and Adverse Event related to Alcon products in Vietnam market within 24 hours and as per procedure provided by the Local Vigilance Representative (LVR);
• Participation in and completion of all Companies’ training sections (face-to-face and on-line);
• Be in compliance with Alcon’s policies, Code of Conducts, Anti-bribery and AP3 of the Company; 

Functional Skills and Knowledge

Languages: Proficient Vietnamese, English is a plus (written & oral communication)

Skill/ Experience / Professional requirement:

• Experience in similar role and territory can be a plus;
• At least 1 - 2 years of working experience preferable in a medical or pharmaceutical organisation
• Communication and presentation skills.

Education

• Education: Bachelor Degree in Technique, Biomedical Engineering, Optometry, Medicine, Pharmaceuticals

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