Title:  * Executive, Business Solutions

Job Summary

• Responsibilities for all tasks of Value Added Services (VAS) as business solution and digital support role

General Responsibilities

• Responsible for development, implementation & enhancement of Sales Force Automation platforms and other Mobile Automation Systems in alignment with IT systems to deliver business requirements (System/Tech Logic, SOW, and testing functionalities)
• Monitor business operations aligned with tech processes & conduct data authenticity checks to ensure business requirements are met.
• Be responsible for maintaining databases, managing the performance of CRM/ Echo Plus, Easy Order, Sales Force Automation tools & troubleshooting data issues for exclusive sales teams of VAS tools
• Lead business requirements & align with regional & local IT, address system enhancements for internal teams & VAS clients’ sales team.
• Engage with clients to understand their requirements & communicate these needs effectively to the team.
• Provide guidelines, implement coaching/ training & share the tool roll-out Best Practices to exclusive sales teams of VAS clients.

Functional Skills and Knowledge

• Minimum 3 years of relevant experience in CRM or Sales system and knowledge management/SFA project management/business solution group.
• Good knowledge of SFA, distributor management systems, business solution concepts, IT tools, workflows, and different systems.
• Master Microsoft Excel/PowerPoint skills, Power Pivot, Power BI & SQL is a plus • Strong at logical thinking, technical planning, process design, problem-solving, and communication skills
• Excellent communication and presentation, convincing in the presentation of methods of analysis
• Fluent in English and proficient in computer applications

Education

• Bachelor or above in information technology, information system management, business statistic

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