Title:  Director Business Line

About The Role

The Director, Business Line leads the strategic direction and commercial growth of assigned medical sales businesses and territories within DKSH. This role drives sales performance, builds long-term customer relationships, and ensures operational excellence to deliver sustained revenue and margin outcomes.

What Will You Deliver

• Oversee and manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
• Formulate medical sales strategies and oversee the development and implementation of short- and long-term sales plans to achieve sales targets for assigned businesses/territories
• Assign businesses/territories and establish budgets. Formulate key performance indicators and ensure tracking mechanisms are in place to support the achievement of team key performance indicators
• Drive sales activities related to key customers. Introduce new/improved strategies and plans based on anticipated changing markets and trends
• Oversee pricing, discounts and contract negotiations with key customers to facilitate sales agreements and achieve targeted margins
• Anticipate competitor go-to-market strategies/plans. Drive new/enhanced product solutions to best address customer needs
• Provide direction on sales forecasting and reporting processes/activities. Strategize customer base expansion based on effectiveness of sales strategies/plans
• Drive the culture of continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets
• Establish customer issues resolution processes to ensure effective closure of issues
• Develop and build long-term strategic relationships with key customers to achieve business objectives 
• Collaborate with cross-functional leaders in anticipating client needs and defining and leveraging cross-product/industry business opportunities 

What You Bring

• Minimum ten years’ experience in a similar role
• Minimum five years’ experience in a managerial capacity Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
• Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Demonstrate strong communication and negotiation skills
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken
• Degree or professional qualification in a Science or Medical-related discipline

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Director Business Line position.  

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