Title:  *B2B Sales Executive

About the Role

The Business-to-Business (B2B) Sales Executive drives sales growth and market development for LabShop, DKSH's portfolio of laboratory consumables, small equipment, and related solutions, serving both institutional and individual customers across Vietnam. This role combines technical product expertise with strong commercial acumen to expand the customer base, deliver outstanding service, and achieve revenue and profitability targets.

What You Will Deliver

• Identify and develop potential Business-to-Business (B2B) customers including laboratories, universities, hospitals, industrial clients, and dealers, as well as Business-to-Consumer (B2C) customers such as individual researchers, small labs, and startups
• Conduct market research to understand trends, competitor activities, and customer needs, and propose new product opportunities and business expansion plans
• Manage the end-to-end sales cycle for LabShop products including lead generation, customer visits, product consultation, quotation preparation, pricing strategy, negotiation, and deal closing to achieve assigned revenue and margin targets
• Support and drive sales through LabShop's online and offline channels, ensuring product listing accuracy across pricing, specifications, and availability
• Respond to customer inquiries through digital channels including website, email, and hotline, and coordinate with the marketing team to execute promotional campaigns and product launches
• Develop and deliver product presentations, demonstrations, and technical seminars, and support the creation and localization of marketing materials for exhibitions, workshops, and digital campaigns
• Prepare accurate and competitive technical and commercial proposals, ensuring full compliance with tender requirements and company policies
• Coordinate end-to-end order fulfilment from confirmation through to delivery, working with the supply chain team on inventory availability, delivery timelines, and documentation
• Build and maintain strong customer relationships by handling inquiries, complaints, and after-sales support to ensure high levels of customer satisfaction and retention
• Administrative duties and coordination tasks as required

What You Bring

• Bachelor's degree in Biochemical Engineering, Chemical Engineering, or a related Technology discipline
• Minimum 2 to 3 years of experience in technical sales or a related commercial role
• Proficiency in computer applications and standard office productivity tools
• Good command of English across listening, speaking, reading, and writing
• Strong selling, interpersonal, and presentation skills
• Basic understanding of foreign trade regulations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.

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