Title:  *Associate Director, Sales and Marketing (Healthcare)

Job Summary

Formulate and oversee implementation of sales strategies and plans to achieve healthcare sales targets for assigned businesses/territories and overall business objectives 

General Responsibilities

• Oversee and manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources 
• Formulate healthcare sales strategies and oversee the development and implementation of short- and long-term sales plans to achieve sales targets for assigned businesses/territories 
• Assign businesses/territories and establish budgets. Formulate key performance indicators and ensure tracking mechanisms are in place to support the achievement of team key performance indicators  
• Drive sales activities related to key customers. Introduce new/improved strategies and plans based on anticipated changing markets and trends 
• Oversee pricing, discounts and contract negotiations with key customers to facilitate sales agreements and achieve targeted margins  
• Anticipate competitor go-to-market strategies/plans. Drive new/enhanced product solutions to best address customer needs 
• Provide direction on sales forecasting and reporting processes/activities. Strategize customer base expansion based on effectiveness of sales strategies/plans 
• Drive the culture of continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets 
• Establish customer issues resolution processes to ensure effective closure of issues 
• Develop and build long-term strategic relationships with key customers to achieve business objectives 
• Collaborate with cross-functional leaders in anticipating client needs and defining and leveraging cross-product/industry business opportunities 

Functional Skills and Knowledge

• Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers 
• Demonstrate advanced knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts 
• Demonstrate advanced knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.  
• Demonstrate advanced negotiation skills 
• Demonstrate advanced research and analytical skills 
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) 
• Demonstrate fluency in English, both written and spoken 

Education

• Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
• Minimum 5 years’ experience in a similar role 
• Minimum 5 years’ experience in a managerial capacity 

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