Title:  Assistant Manager, Sales Force Automation

Job Summary

The Assistant Manager, Sales Force Automation plays a key role in designing, delivering, and maintaining commercial digital solutions that improve operational efficiency and decision-making across the organization. This role requires strong technical capability, independent execution, proactive ownership, and hands-on experience implementing similar business systems or automation solutions.

General Responsibilities

• Develop, enhance, and maintain business solutions supporting commercial operations (sales, distribution, analytics, master data, etc.).
• Work independently to gather requirements, analyze business needs, and translate them into technical specifications.
• Manage end-to-end solution development from design, configuration, testing, to deployment.
• Manage Commercial Excellence team applications (Connect Plus, Easy Order…) and exploit data for solving business problems.
• Identify system gaps and proactively propose improvements to increase efficiency and automation.
• Troubleshoot system issues, perform root-cause analysis, and drive timely resolution.
• Collaborate with cross-functional teams (Sales, HR, Finance) to ensure solution adoption and continuous improvement.
• Provide documentation, user training, and technical support when required.

Functional Skills and Knowledge

• Strong problem-solving ability with a proactive, self-driven mindset.
• Strategic thinking, problem-solving abilities, and adaptability in a dynamic market.
• Proven experience implementing or supporting business solutions.
• Strong technical skills in solution development, data processing (SQL, Power BI, Excel VBA); programming languages (Python, R, JavaScript…) are nice to have.
• Ability to work independently with minimal supervision.
• Excellent communication and stakeholder-management skills.
• Strong communication skills in English and local language

Education

• Bachelor Degree, ideally with Data Analytics, Data Management, IT or Economics

• Minimum five to eight years’ experience in a similar role

• Minimum two to three years’ experience in a managerial capacity

#LI-NN1