Title:  Assistant Manager Technical Sales

About The Role

The Sales Executive / Assistant Manager is responsible for driving sales growth of analytical instruments including Laser Diffraction (LD) and X-ray technique solutions, contributing directly to DKSH Technology's business expansion across Vietnam. This role advances DKSH's position in the scientific instruments market by developing new opportunities and delivering complete, tailored solutions to customers across the cement and construction, mining and minerals, chemicals, coatings, and research sectors.

What You Will Deliver

• Achieve and exceed sales targets for analytical instruments including LD systems such as Mastersizer and Zetasizer, and X-ray technique instruments such as X-ray Fluorescence (XRF), X-ray Diffraction (XRD), and Fusion systems within the assigned territory or market segment.
• Identify and develop new business opportunities through market research, networking, and proactive customer engagement to expand the client base.
• Manage the full sales cycle from lead generation and qualification through technical discussions, quotation, negotiation, and deal closure.
• Build and maintain a healthy sales pipeline using Customer Relationship Management (CRM) tools to support accurate forecasting and business planning.
• Develop and sustain strong relationships with key customers including Research and Development (R&D) centers, universities, quality control (QC) laboratories, and manufacturing plants.
• Understand customer needs and propose appropriate instrument solutions that deliver measurable value and address application-specific challenges.
• Conduct regular customer visits, product presentations, and follow-ups to ensure satisfaction and foster long-term loyalty.
• Collaborate with application specialists to deliver product demonstrations, seminars, and trials that effectively communicate key benefits and differentiate DKSH's offerings.
• Provide accurate technical and commercial information to customers to support confident and informed purchasing decisions.
• Monitor market trends, competitor activities, and evolving customer demands to identify and act on growth opportunities.
• Contribute to marketing strategies, campaigns, and events to strengthen DKSH Technology's market presence.
• Represent DKSH at trade shows, conferences, and technical seminars to promote instruments and solutions to target audiences.
• Collaborate closely with application specialists, service engineers, and marketing teams to deliver a seamless end-to-end customer experience.
• Provide structured field feedback to product and marketing teams to support continuous improvement of offerings and go-to-market strategies.
• Administrative duties and coordination tasks as required.

What You Bring

• Bachelor's degree or higher in Materials Science, Chemistry, Chemical Engineering, Physics, or a related scientific or technical discipline; a background in business or sales is an advantage.
• Minimum 2 to 3 years of sales experience in scientific instruments, laboratory equipment, or technical solutions.
• Hands-on experience with instruments such as Mastersizer, Zetasizer, Fusion, XRF, and XRD is strongly preferred.
• Familiarity with key industries including cement, mining and minerals, coatings, and academia is advantageous.
• Prior experience working with leading instrument brands such as Rigaku, Bruker, Anton Paar, ThermoFisher, or Malvern Panalytical is a plus.
• Previous involvement in instrument seminars, roadshows, or technical workshops is an added advantage.
• Solid understanding of material characterization principles with the ability to conduct product presentations and clearly explain instrument features and applications.Proficiency in Salesforce (SFDC) CRM tools and the Microsoft (MS) Office suite.
• Strong communication, negotiation, and presentation skills with the ability to engage both technical and commercial stakeholders.
• Customer-focused and solution-oriented mindset with a proactive approach to problem-solving.
• Self-motivated, well-organized, and effective working both independently and collaboratively within a team.
• Willingness to travel frequently within the assigned territory.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technology.

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