Title:  Sales Support Specialist, Personal Care Industry

Job Summary

As a Sales Support Specialist, you will leverage your technical knowledge in cosmetic science, effectively contributing to our supply chain processes. You will make a difference by ensuring regulatory compliance, managing critical documentation, and maintaining strong relationships with customers and suppliers, all while supporting seamless operations within a fast-paced industry.

General Responsibilities

• Manage material codes and regulatory documentation (Material Master Data), ensuring compliance and readiness for sales
• Validate purchasing documents and Certificates of Analysis in line with regulatory standards
• Organize and maintain the document database for cosmetic science, regulatory files, and supplier certificates
• Coordinate and obtain product documentation from suppliers to support customer requests
• Manage the dispatch of samples and laboratory prototypes to customers in collaboration with the Innovation Center
• Handle customer and supplier interactions, including processing orders, issuing confirmations/invoices, and supporting end-to-end supply chain activities
• Maintain accurate SAP master data, SKUs, and Salesforce materials while collaborating closely with European logistics and regulatory teams

Functional Skills and Knowledge

• 3 years of experience in sales administration with a key focus in regulatory documentation
• Technical skills and knowledge in Cosmetic Science
• Work experience in distribution, trading or export/import
• Proven ability in multi-tasking and prioritizing workload
• High attention to detail, follow-through and accuracy
• Proficient in MS Office tools (Excel, Word, PowerPoint)
• Fluent in local languages and ideally in English, written and spoken

Our Company

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024. www.dksh.com

Performance Materials
DKSH Performance Materials’ purpose is to enrich people’s lives by providing innovative and sustainable specialty chemicals and ingredients. As a global distribution and strategic solutions partner, we deliver sustainable growth for life science and industrial specialties brands and companies. With 58 innovation centers and regulatory support worldwide, we create formulations and solutions in food & beverage, personal care, and pharmaceuticals that improve people’s quality of life. Headquartered in Switzerland, DKSH Performance Materials operates in 33 markets across Asia Pacific, Europe, and North America, employing over 1,700 specialists, and producing net sales of CHF 1.4 billion in 2024.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://www.dksh.com/careers

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