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Provide timely and effective administrative support to the aftermarket sales & service team: Part & Filters products
General Responsibilities
Organized and able to process orders via email, Ms Team, or phone
Detailed thinking, checking for data accuracy in orders and invoices
Provide shipping documents which are dispatched accurately and timely
Answer internal customer inquiries on product availability, prices, delivery times, and the status of orders so that inquiries are dealt with promptly and accurately
Communicate with staff in other areas in the company, such as Logistics and Distribution Center to confirm the status of orders and shipment
Use databases or other computerized systems to track the status of backorders
Provide daily order intake report
Perform background information on Customer accounts to support the sales team's activities
Coordinate with sales team and Distribution Center for goods return management and prepare goods return report
Run standard calculations to accurately compile and prepare report statistics such as BFC report, daily order report.
Perform other tasks assigned by superiors
Input freight & handling cost data into SAP
Issue PR and PO
Functional Skills and Knowledge
Able to work with SAP
Having experience with MS Office (MS Excel in particular)
Good organizational and multitasking skills
A team player with a high level of dedication
Ability to work under strict deadlines and work independently
Able to communicate in English; both spoken and written
Education
Bachelor’s degree in Business Administration or relate field
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