Title:  Representative Key Account Management

Job Summary

Location: BKK, Bangkok

Manage relationships with important customers in the OTC industry, focusing on growing sales and ensuring customer satisfaction. 

General Responsibilities

• Account Management:

  • Build strong relationships with key customers (retailers, pharmacies, distributors).

  • Understand customer needs and find ways to meet them.

  • Ensure customers are happy and solve any issues that arise.

• Sales Growth:

  • Develop plans to increase sales of OTC products.

  • Identify opportunities to sell more products to existing customers.

  • Monitor sales and adjust strategies to meet targets.

• Product Knowledge:

  • Stay up-to-date on industry trends and competitor products.

  • Share customer feedback with internal teams to improve products.

• Collaboration:

  • Work with sales, marketing, and logistics teams to meet customer needs.

  • Attend trade shows and industry events to represent the company.

Functional Skills and Knowledge

• Experience:

  • At least 1-2 years of experience in sales or account management, preferably in the OTC or pharmaceutical industry.

• Skills:

  • Strong communication and negotiation skills.

  • Ability to manage multiple accounts and meet deadlines.

  • Knowledge of OTC products and the healthcare industry.

  • Proficient in CRM software and Microsoft Office tools.

Education

Education:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.