Title:  Representative Field Sales

Job Summary

Representative, Field Sales OTC (ฺSouth)

General Responsibilities

• Achieve sales, distribution coverage and marketing objectives.

• Effectively implement territory management by regularly visiting Customers according to call management analysis using EchoPlus and provide excellent sales and customer services.

• Follow up on the product deliveries, replacement of goods returns as well as wrong product deliveries.

• Well communicate of features and benefits of the responsible product and/or services

• Penetrate/establish new outlets as well as observe market situations, Customers financial situations and competitors’ activities.

• Support other functions and organize internal operation to satisfy customers’ needs.

• Perform other tasks as assigned by superiors.

Qualifications and experience:

• Bachelor’s degree in science or related fields.

• 1 -2 years of experience in sales or related fields is a plus.

• Familiar with OTC channel

• Knowledge of Pharmaceutical industry

• Negotiation Skill

• Result Oriented

• Interpersonal skill

• Have a car and driver's license

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline