Title:  Manager, Technical Sales (Calibration Services)

Job Summary

Manage and monitor sales teams to achieve technical sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Collaborate with management to develop sales policies, plans, and targets.
• Participate in determining work plans and manage staff in the department to ensure that they follow objectives.
• Create sales to reach sales targets by expanding the new customer base and maintaining old customers with continuous orders.
• Collect and evaluate sales data.
• Coordinate and develop relationships between customers and the company.
• Coordinate and resolve issues in related work.
• Improve the customer database.
• Evaluate the performance of subordinates.
• Communicate to the department about customer feedback.
• Provide guidance and answer inquiries about relevant work.
• Train and evaluate employees on related work before assigning duties to perform.
• Manage work schedules, contact for an appointment and request approval to purchase.
• Review and approve a Memorandum of Agreement, or provide prices to customers.
• Responsible for understanding the tasks that must be completed.  Monitors delivery and customer satisfaction. Acting on behalf of the laboratory administrator on related concerns.

Functional Skills and Knowledge

• Sound knowledge and understanding of the industry/market/competitors/customers
• Sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
• Having experience in ISO 17025 at least 1-3 years
• Strong communication and negotiation skills
• Advanced research and analytical skills
• Proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education

Bachelor Degree or higher in Science, Engineering, Industry  or related in field 

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