Title:  Fraud Analyst and Investigator

Job Summary:
The Fraud Analyst & Investigator is responsible for leading and executing fraud-related investigations assigned to Group Internal Audit (GIA). The role ensures investigations are properly planned, promptly executed, confidential, evidence-based, and result in clear conclusions, actionable remediation, and effective control improvements.

General responsibilities:

1. Case Intake, Triage and Investigation Planning
• Receive and triage fraud referrals and allegations assigned to GIA.
• Perform initial assessment of allegations, scope, risks, and investigation approach.
• Develop investigation plans including objectives, timelines, data sources, and interview strategy.

2. Evidence Gathering and Fact-Finding
• Collect, analyse, and document financial, operational, and digital evidence relevant to investigations.
• Perform transaction testing, data analysis, and document reviews to substantiate or refute allegations.
• Maintain proper documentation and evidence integrity to support defensible conclusions.

3. Interviews and Stakeholder Management
• Conduct structured interviews with suspects, witnesses, and relevant stakeholders.
• Manage sensitive interactions professionally while preserving confidentiality and objectivity.

4. Investigation Reporting and Conclusions
• Prepare clear, concise, and well-supported fraud investigation reports.
• Document findings, root causes, financial exposure, and recommended actions.
• Coordinate report review, finalisation, and distribution in line with internal policies.
In some cases, file police reports and attend court hearing if necessary.

5. Proactive Fraud Detection via Control Dashboards
• Perform monthly reviews of key internal control and risk dashboards with a focus on travel and expenses to identify anomalies (review top 100 spenders).
• Identify potential fraud indicators, anomalies, or red flags through data-driven analysis.
• Triage exceptions, perform preliminary fact-finding, and initiate fraud investigations where indicators suggest potential fraudulent activity.
• Document dashboard review outcomes, investigation triggers, and escalation rationale.

6. Remediation, Sanctions, and Follow-Up
• Support disciplinary, legal, and recovery actions in collaboration with HR, Legal, and Finance.
• Track remediation actions and internal control improvements to closure.

7. Continuous Improvement and Fraud Prevention
• Identify recurring fraud themes and systemic control weaknesses.
• Recommend enhancements to fraud detection, prevention, and monitoring mechanisms.

Functional skills and knowledge:

• 3 to 5 years of experience in fraud investigations, forensic audit, or internal audit with investigation exposure.
• Strong knowledge of business processes and internal controls.
• Proven interviewing, analytical, and report-writing skills.
• Experience working with data analytics, dashboards, or continuous monitoring tools such Power BI.
• High level of integrity, discretion, and professional judgement.
• Relevant professional qualifications such as CFE, CIA, CPA, or equivalent are preferred.
• University degree or above.