Title:  Manager Field Sales (FMCG, Malacca)

About The Role

The Manager, Field Sales is responsible for managing and monitoring sales teams to achieve sales targets across assigned businesses and territories within DKSH's Consumer Goods business in Malaysia. This role delivers sustainable commercial growth by developing and implementing strategic sales plans, driving field operational excellence, and cultivating strong customer and stakeholder relationships that advance overall business objectives.

What You Will Deliver

• Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
• Develop and implement short- and long-term sales strategies and plans, including route planning and new customer generation, to achieve sales targets across assigned businesses and territories
• Assign geographical sales territories, establish budgets, and monitor team Key Performance Indicator (KPI) achievements, conducting regular performance reviews to address gaps and sustain continuous improvement
• Manage and monitor sales activity progress including market hygiene, client budget adherence, and store call cycles, implementing customized solutions in response to evolving market conditions and trends
• Monitor costs and contribute inputs on pricing and contract terms to achieve targeted margins, actively supporting negotiations and deal-closing activities
• Identify product gaps and improvement opportunities through analysis of lost sales data and customer feedback to inform strategic decisions
• Oversee sales reporting and projected sales and margin forecasts, proposing customer base expansion opportunities grounded in market knowledge
• Drive continuous improvement across sales processes, sales plans, and customer satisfaction, analysing collection trends and recommending solutions to ensure prompt payment
• Manage the timely resolution of customer issues and recommend preventive measures to minimize the recurrence of future incidents
• Build and strengthen relationships with key customers to foster loyalty and achieve shared business objectives
• Collaborate with internal stakeholders to deepen understanding of client requirements and leverage cross-product and cross-industry business opportunities
• Manage and oversee team delivery of function goals, driving consistent execution and accountability against agreed targets
• Champion team learning and development in Field Sales practices and DKSH values, while pursuing continuous self-improvement to lead by example
• Administrative duties and coordination tasks as required

What You Bring

• Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline
• Minimum 3 to 5 years of experience in a similar role, with a minimum of 2 to 3 years in a managerial capacity
• Sound knowledge and understanding of the industry, market landscape, competitors, and customers
• Proven sales track record in assigned territories, products, and services, supported by an established network of industry contacts
• Strong communication and negotiation skills with the ability to influence at multiple levels
• Advanced research and analytical skills with the ability to translate data into actionable sales strategies
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.

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