Title:  Specialist Sales and Operations Planning Support

DKSH Beauty & Wellness (formerly CS&Co.) is New Zealand’s largest distributor of cosmetics, fragrances, skincare, wellness and haircare products. We proudly connect New Zealand with the World of Beauty, representing market‑leading brands including Natio, Trilogy, O.P.I, Rimmel London, Sally Hansen, Clairol, Gucci, Fudge, SKYN, and many more.

Specialist, Sales & Operations Planning Support

Based at our Beauty & Wellness site in Māngere, you’ll join our high‑performing Commercial Team as a Specialist, Sales & Operations Planning Support. This pivotal role brings together data, insights, and cross‑functional collaboration to support demand planning, improve forecasting accuracy, and enhance operational excellence across our rapidly growing brand portfolio.

If you enjoy transforming data into actionable insights, thrive in a dynamic environment, and naturally build strong working relationships, we’d love to hear from you.

What You’ll Do:

Demand & Forecasting

• Support the demand planning process by providing accurate data, analysis and insights
• Translate promotional activity, market trends and business inputs into reliable demand and supply information
• Assist in improving forecast accuracy through alignment across Customer, Client and Procurement teams

Business Insights & Projects

• Develop and enhance reporting tools that drive smarter and faster decision‑making
• Support business improvement initiatives and special projects to uplift service delivery and operational efficiency
• Collaborate with global teams to ensure consistent reporting and adoption of best practices

Stakeholder Engagement

• Build strong relationships with Brand Managers, Sales & Marketing teams and support staff
• Provide technical and analytical support on reporting systems and tools
• Maintain proactive communication with DKSH support teams to ensure timely and effective service delivery

Data & System Integrity

• Maintain and enhance data accuracy across S&OP and analytical systems
• Stay current with global reporting standards, digital tools and industry insights

What You’ll Bring:

• Proven experience in S&OP, demand planning, analytics and reporting
• Strong capability working with large datasets and forecasting systems
• Proficiency in SAP (including Business Objects), Power BI, and advanced Excel modelling
• Experience within FMCG, Pharmacy or similar fast‑paced operational environments
• Excellent communication skills with the ability to build strong stakeholder relationships
• Results‑driven approach with accountability for end‑to‑end processes
• Strong analytical thinking and problem‑solving ability

How to Apply

If you're excited by the opportunity to contribute to a high‑performing global business and make a real impact in the Beauty & Wellness sector, we’d love to hear from you.

Please apply with your CV and a cover letter outlining your relevant experience and why you’re the ideal candidate for this role.

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