Title:  Analyst, Sales Force Effectiveness

Job Summary

Sales Force Effectiveness Analyst will support healthcare business lines with sales performance trends & related analysis. This position will also liaison with IT for any system enhancements, execute new projects to help business lines use their sales data better, reconcile and update our Echoplus & Sales Force Effectiveness databases. Supervise execution and monitoring of sales force effectiveness plans, training, processes, tools and systems, etc., to drive sales growth and sales force productivity.

General Responsibilities

• Provide best-in-class service to plan, implement and support incentive compensation and sales operations management processes and tools.
• Manage continuous improvement of sales force effectiveness framework, plans, training, processes, tools, systems and reporting to effectively support sales teams.
• Maintain reporting platforms, ensure easy accessibility to sales information and customize reporting formats according to sales force requirements.
• Success measurement by setting and monitoring key performance measures - sales targets, territory planning & activity KPI.
• Consolidate information/data for periodical reporting to clients.
• Provide in-depth analysis of Sales and related trends as and when demanded.
• Identify reporting requirements and provide reporting platforms/reports (e.g. dashboard reports, analytics solutions, etc.) that enable efficient access to sales & related information.
• Work with the Commercial Excellence Manager on new data analysis and report building projects for DKSH’s clients, both internal & external.

Functional Skills and Knowledge

• Ability to spot trends and interpret data
• Sound knowledge in the general principles of sales
• Proven competency to handle confidential/sensitive information in an appropriate and secure manner
• Demonstrate analytical skills and attention to detail
• Proactive with excellent communication and interpersonal skills
• Sound knowledge in the general principles of sales
• Proficiencies in office productivity tools (e.g. Power BI, Excel, Word and PowerPoint)

Education and Experience

• Any Bachelor's Degree with field-sales or marketing or sales reporting background (Bachelor's Degree in Business Studies / Marketing / Economics or a related discipline).
• Minimum 2 years’ experience in a similar role.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference! https://www.dksh.com/careers.