Title:  Supervisor Credit and Collections

Job Summary

Implement credit policy, processes and internal controls. Conduct financial background and reference checks. Track credit/collection history and follow-up on payments due

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement credit policy, processes and internal controls to ensure governance over the Credit Control/Collections function
• Conduct new customers' financial background and reference checks to verify creditworthiness
• Track credit and collection history of existing customers. Analyze customers' payment performance and check for potential credit risks to mitigate potential payment defaults
• Follow up on payments due and check against assigned credit limit/credit policy. Highlight potential debt recovery issues and suggest solutions to recover debts
• Supervise the maintenance of the customer master file and recording of collection transactions/reconciliations to ensure timely and accurate month-end closing. Prepare reports and status updates
• Implement continuous improvement initiatives to streamline existing credit control/collection processes and improve efficiencies through a better utilization of automated systems
• Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues
• Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the business and industry
• Demonstrate good working knowledge and application of local/international accounting standards, principles and practices; credit control experience is preferred
• Proven hands-on experience in SAP accounting applications is an advantage
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Degree or professional qualification in Accounting/Finance or a related discipline

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