Title:  Assistant Manager Business Support

General responsibilities: 

• Plan and prepare materials for scheduled meetings, conferences, and conference calls.
• Assist in the planning and coordination of workshops, sales meetings, and corporate events.
• Draft, edit, and format various communication materials, including emails, newsletters, and reports.
• Record accurate minutes of meetings and circulate approved memos/minutes.
• Follow up on action plans required by internal/external stakeholders within agreed timelines.
• Maintain detailed records, including office supplies, office equipment inventory details, tender documentation, etc.
• Manage daily administrative support services, including managing travel schedules, daily agendas, hotel bookings, air ticket bookings, visa processes, etc.
• Collaborate with relevant teams to gather data, perform trend analysis, and generate reports to support decision-making processes.
• Assist in driving and implementing continuous improvement initiatives for administration and support services.
• Provide administration support for department initiatives and programs, ensuring alignment with agreed service level standards.
• Collaborate closely with senior management to align operational activities with organizational goals. 
• Provide administrative and operational support to the senior management as needed.

Leadership responsibilities :

• Act as a communication channel between superior and department's personnel to drive communication and decision-making
• Drive self-learning and improvement in the area of Administrative Assistance and DKSH behaviors as part of continuous learning

Functional skills and knowledge : 

• Good command in written and spoken English
• Excellent organizational and project management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Demonstrate knowledge in conducting internet research to secure and validate factual information
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Strong analytical and quantitative skills 
• Good working relationship with cross functional teams

Education :

Minimum Degree holder in related discipline based on the function's requirements

Work experience :

Minimum 2 to 4 years’ experience in similar roles.

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