Title:  Assistant Manager, eCommerce Category Management

Job Summary

Focused on e-commerce growth for FMCG category clients from Singapore. Preferably to have some background in the e-Commerce function, involved in category management and experience dealing with e-retailers/B2B Quick Commerce.

Job Responsibilities:

•            Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc

•            Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces

•            Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions

•            Liaise with eCommerce and retail partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives

•            Work closely with the cross-functional and cross-BU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best-practices (e.g. Modern Trade)

•            Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins

•            Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies

•            Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)

•            Manages trade claims recovery from clients within contractual terms and full compliance of APMS in A&P control

•            Support in business development efforts in developing eCommerce solutions for clients, growing pipeline for new accounts/clients, and nurture and grow existing digital client account

Job Requirements:

•            Minimally Bachelor's degree in related fields

•            At least 3 years of experience in e-commerce related roles

•            Good communication and interpersonal skills

•            Preferably from a e-Commerce enabler/platform, Quick Commerce retailers (e.g. Foodpanda)