Title: IT Analyst - Transport Management System
Kuala Lumpur, MY, MY
General responsibilities
- Drive full transport system implementations for country using DKSH strategic IT solutions.
- Manage transport system implementation project, including:
- Requirement gathering from the stakeholders.
- End-to-end IT solution design
- Gap analysis
- Preparation of IT business requirement document, application design document, and functional specification document.
- System setup, configuration, and perform unit test.
- Develop EDI/API interface specification.
- Develop reports.
- Deliver user training.
- Supporting User Acceptance Test (UAT)
- Solution deployment
- Go Live Support
- Provide support for the existing solutions in terms of the following:
- Provide solution to address a request or an incident.
- Change development specification.
- Change system configuration.
- Regression testing
- Coordinate and manage existing IT knowledge base, update work instructions.
Leadership responsibilities
- Self-Management: Organize your own tasks and manage your time effectively.
- Innovation: Propose new ideas to improve work processes.
- Mentorship: Share your knowledge and experience to help your teammates grow.
- Quality Focus: Strive for excellence in all your work and encourage others to do the same.
- Collaboration: Help maintain a supportive and cooperative team environment.
- Feedback: Communicate openly, offering and receiving constructive feedback.
Functional skills and knowledge
- Good understanding of transportation and/or warehouse operational process and strong analytical skills.
- Excellent communication skills, both written and verbal, with the ability to effectively interact with stakeholders at all levels of the organization.
- Customer-oriented, ability to influence and negotiate.
- Self-driven and a self-starter.
- Strong analytical skills with the ability to critically evaluate information gathered from multiple sources.
- Proficiency in documenting requirements using tools such as Microsoft Word, Excel, Visio.
Education
Bachelor’s degree in information technology, Supply Chain or equivalent.
Work experience
- 3 to 5 years of relevant implementation experience in transport management system and related tools (such as route optimization, transport billing, and transport business domain knowledge)
- Proven ability to navigate and succeed within complex organizational structures.
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